Payment & Billing Policy

Effective January 2025

This Payment & Billing Policy outlines how Dynamic Dynasty LLC DBA Dynamic Dynasty Co (“Dynamic Dynasty,” “we,” “our”) handles payments, invoices, deposits, and account obligations across all services.

Accepted Payment Methods

We currently accept:

  • Zelle

  • ACH or bank transfer

  • Debit and credit card payments

  • Invoicing through QuickBooks

All payments must be made in U.S. currency unless otherwise specified in writing.

Deposits & Booking Fees

Certain services require a deposit or booking fee to secure your spot.

  • Deposits are non-refundable

  • Deposits are non-transferable

  • Deposits are applied toward the final cost of your service

  • Work does not begin until the required deposit or booking fee is paid

If the client does not proceed with the service, the deposit is forfeited.

Invoice Terms

Unless otherwise stated in your agreement:

  • Invoices are due upon receipt

  • Services may be paused for non-payment

  • Work may not continue until outstanding balances are resolved

Failing to pay an invoice on time may affect scheduling, turnaround times, or completion of your service.

Late Payments

Invoices not paid within 7 days of issuance may be subject to:

  • A late fee

  • Suspension of services

  • Additional administrative charges

  • Delays in deliverables

We reserve the right to refuse future services to clients with repeated late payments.

Retainer or Monthly Service Billing

For ongoing monthly or retainer-based services:

  • Payment must be made in advance of each service cycle

  • Late payment may cause interruption or suspension of services

  • Unused hours do not roll over unless explicitly stated in your agreement

Non-Payment, Chargebacks & Returned Transactions

If a payment is:

  • Cancelled

  • Reversed

  • Disputed

  • Returned due to insufficient funds

Dynamic Dynasty may:

  • Immediately suspend services

  • Charge an administrative or reinstatement fee

  • Require full payment before resuming work

  • Terminate the service relationship entirely

Chargebacks filed without communication or justification will result in permanent discontinuation of services.

Cancellations

Cancellations follow the rules outlined in our Refund & Cancellation Policy, including:

  • No refunds

  • Must be made at least 24 hours prior

  • Deposits are forfeited if the client does not continue

Billing Communications

All billing inquiries must be sent to:

info@dynamicdynasty.dev

We respond as quickly as possible during business hours.

Agreement to This Policy

By paying an invoice, submitting a deposit, or engaging with any Dynamic Dynasty service, the client acknowledges and accepts this Payment & Billing Policy.